Plan before you Phone, Tips for Busy Entrepreneurs by Ter Scott

 I'm currently working on a book that will contain a ton of tips for busy entrepreneurs, that I use every day. This is an "unedited" number where I speak about planning before phoning. 

I do not expect the worse, I expect the best but I plan for the worse (or less than best) and proceed. The keyword in that sentence is “proceed”. The next most important word is “plan”. One way I plan is for return phone calls. This morning before calling a client I had presented to I typed a few bullet points in a word document as a “script” but to work around the bullet points so as to be conversational. My intent was to set up a zoom meeting but I expected to get hit with “we’ve decided not to go forward…” So I continued my “script” with a few bullet points to be “future-minded” because I always know that “no” is always “no for not; not forever”. 

In this case, the prospect/client wanted to move forward with a zoom meeting and I think I’ll close him and get the order. 

Here is what I used as bullet points. 

I also have the phone number I’m calling right at the top of the page so I’m not calling and then opening the word document. (XXX) XXX-XXXX

Hello (Name), 

Terry with (My Business Name) here, calling to set a zoom appointment with you so we can move forward and get your ad in the January marketing for next year. 

(Pause to get his/her “take” yes or no. I was “expecting” a “no”). 

That’s fine; sometimes the time doesn’t seem right. As I said I had some work done at your place and I’ll continue to send you business. Plus, my company works with business owners in a variety of ways and I’m sure we’ll do business in some way in the future. 

Who did you say does your marketing, (Business Name)? (Another Business Name)?  

I know that (My Business Name) works with a lot of national groups like that.

Just one more thing, as you know we recommend only one business in each category. Who would you recommend that I talk to that sells tires or has an automotive shop?  

I hope you found value in this. I appreciate your comments below. Also when you mention this article you'll get FREE SHIPPING on your order for "Anything with an Imprint". To see our web specials and contact us, click on the image below. 

Please be sure to ask for me, Terry Scott. 

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